The Palazzo Resort Hotel Casino - Las Vegas

Palazzo is an upscale hotel, our expectations were high and the hotel met them completely.

A funny detail, on the TV there was not a single free movie channel. Of course, there was a great choice of "video on demand" paid channels but I would have expected a free access to HBO, Cinemax, etc in a hotel of such a standing. Not a big deal though, you don't go to LV to watch TV.

Ambience was superb. Customer service, safety.

Valet service wasn't the best. just ok.

Absolutely fabulous stay, great room (by all means do the "las vegas sandwitch" at check-in), great staff - this was my second stay in lv, and after travelling through 39 countries I can honestly say this is the only place I've ever felt can compete with some of Asian luxury resors I've been fortunate to visit, such as in Bali. Great value (taking into account that this is Vegas and this is a luxury place), great location, great facilities - I loved it.

Fantastic room. Great swimming pool!

No breakfast buffet. You need to walk around and find a place to have breakfast. Also, smell of cigarettes is a constant, given the fact that smoking is allowed throughout the hotel's casino.

Perfect location!! Staff was very helpful and tried to give us what we wanted, room with a view, and we definitely got a nice view of the mountains with the planes landing at the airport.

could install a coffee machine and gave us some complimentary water. It doesn't cost us much to buy coffee or water because there's a Coffee Bean and Tea Leaf downstairs but it's the gesture that I would have appreciated. Plus the coffeeshop was always crowded.

The environement is worthy of a real "palazzo" and even more. Nice restaurants and swimming pools, large and luxurious room, marble bath, free wi-fi and parking, printer available in the room, 3 lcd tv, great stuff, reasonable prices. It was a memorable experience.

Hard to find something unpleasant... Let's say the fact that you can't open any window, even a little bit.

The size and set-up of the suite.

No coffee or tea maker. The late check-out was not available. The "Nickel and Dime" for every options that are usually free of charge by other hotels; such as asking for 2 queens instead of 1 king bed cost an exta $30 per night; and if I wanted a adjoing rooms to connect with my friends that's another $10. Dialing for register you get prompted options and a recorded msg. Instead of a "live" person.

Luxury shopping malls and hotel' design was very impressive .

Valet service was not good.

The rooms are perfect for business travelers! Location is optimum for sands expo attendance. Good for boutiques shopping at wynn-palazzo- venetian junction.

During booking I couldn't get price for Strip-view suits neither I got possibility to book specific floor & window-view. Breakfast service (variety & assortment) at grande cafe is relatively poor while at dal toro is just bad.

De kamer was geweldig, heel erg ruim met allerlei moderne snufjes. De service met betrekking tot de bagage was uiterst efficiënt en snel.

Het is een erg groot gebouw dus je moet wel tegen een wandeling kunnen. Het personeel krijgt waarschijnlijk niet al te veel salaris want er wordt continu naar een fooi gevist.

La infraestructura del Holtel,...el Casino, las gondolas

Que el precio no incluya el desayuno,...

Alles tophotel,ligging,kamers,personeel,zwembaden,uren kan men er genieten van de pracht en praal.

Niets

- Camera molto spaziosa - Letto comodissimo

- Poca cura del dettaglio e poche "attenzioni" particolari verso i clienti (immaginabili in un 5 stele)

Mooi hotel. Goede locatie.

Personeel in de casino van het hotel was onvriendelijk! Gebruik geen gsm aan de roulette want dan worden ze hysterisch. Wanneer je je paspoort alreeds hebt laten zien en je al een half uur aan het spelen bent moet je ineens je paspoort opnieuw laten zien :S. De manier waarop men je deze dingen zegt.. kan simpel gezegd veel vriendelijker worden gevraagd!

La calidad en la atencion del personal y eñ compromiso demostrado con el hotel